Editing Securing your Windows Service installation (section)

== Troubleshooting ==
:1.&nbsp; '''I set logon account for FZS service to "filezilla" and started it but forgot to set permissions, now I can not connect admin interface and I can not stop it!'''
:&nbsp;&nbsp;&nbsp;&nbsp; FZS needs write access to "FileZilla Server.xml" where server settings are stored, if it's unwritable it's stuck in infinite loop and doesn't respond to "STOP" command. To kill such service invoke Task Manager and kill it manually or use Sysinternals Process Explorer. You need Administrator rights to kill the service. 

:2.&nbsp; '''Service starts I am unable to create SSL (FTPS/FTPES) connection!'''
:&nbsp;&nbsp;&nbsp;&nbsp; FZS needs read access to certificate files otherwise it sends empty strings/garbage as SSL certificates. Make sure the certificate files are readable by "filezilla" account by checking it's presence in the user list of the security tab for each certificate file used.

:3.&nbsp; '''I get access denied errors on uploading and file deletion although I have set Write/Delete right in FileZilla Server Admin interface properties!'''
:&nbsp;&nbsp;&nbsp;&nbsp; FZS needs OS "Write/Modify" access to upload files and create directories and "Full Control" to delete them, so make sure you assigned those rights to "filezilla" account for your upload directories.

:4.&nbsp; '''I setup everything as mentioned here but FZS service still fails to start!'''
:&nbsp;&nbsp;&nbsp;&nbsp; There is some access rights issue, you can trace it with Process Monitor from Sysinternals, but that is not for the faint-hearts. You can always revert to SYSTEM account by selecting "Local System account" in service properties "Log On" tab. Don't forget to kill the service if it doesn't respond to "STOP" command before restarting.