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__NOTOC__
== Read the FAQ ==
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There is a good chance you're not the first person to experience the issue you are having. By [https://forum.filezilla-project.org/ searching the forums], you may be able to find posts about the problem you are experiencing. Also, search the existing tickets in the [http://trac.filezilla-project.org/ project's Trac system]. <b>Make sure you do not create a new topic on something that has already been discussed before</b> (known as posting a duplicate or 'dupe').
 
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Latest revision as of 13:13, 7 March 2023

Read the FAQ

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Read the documentation

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Search Before Posting

There is a good chance you're not the first person to experience the issue you are having. By searching the forums, you may be able to find posts about the problem you are experiencing. Also, search the existing tickets in the project's Trac system. Make sure you do not create a new topic on something that has already been discussed before (known as posting a duplicate or 'dupe').

You can also try the IRC channel #FileZilla on chat.freenode.net.

Be Patient and Have Good Manners

Remember that support provided for the FileZilla project is made by volunteers; no one is paid to answer you. So, please, do not demand an answer, ask for one. Using good manners and words like "please" and "thank you" go further than you might think.