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− | = Troubleshooting =
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− | == Re-registering the shell extension (Windows only)==
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− | Especially on Vista it can happen that Drag&Drop fails and you get an error message stating the shell extension doesn't work. In this case you may need to re-register it. Here's how:
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− | 1. Open a command prompt as administrator. This is important!
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− | Start Menu - All Programs - Accessories: Right Click 'Command Prompt', select 'Run as administrator'
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− | 2. Navigate to the Filezilla program directory. Example:
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− | cd "\Program Files\Filezilla FTP Client"
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− | 3. Re-register the shell extension.
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− | Type 'regsvr32 fzshellext.dll' (without quotes of course)
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− | 4. If you have 64bit OS, you need to perform an additional step.
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− | Type 'regsvr32 fzshellext_64.dll' (no quotes as well)
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− | If you get the reply 'DllRegisterServer in ... succeeded.', you've done it (though you probably still need to reboot your computer).
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