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| == Read the FAQ ==
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| We've already answered a set of Frequently Asked Questions (FAQ).
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| There is a [[FAQ#General FAQ|General FAQ]], [[FAQ#FileZilla Client FAQ|FileZilla Client FAQ]] and [[FAQ#FileZilla Server FAQ|FileZilla Server FAQ]], <b>read them first</b>.
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| == Read the documentation ==
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| Some [[documentation]] is available on this wiki.
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| == Search Before Posting ==
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| There is a good chance you're not the first person to experience the issue you are having. By [http://filezilla.sourceforge.net/forum/search.php searching the forums], you may be able to find posts about the problem you are experiencing. Also, search the existing tickets in the [http://trac.filezilla-project.org/ project's Trac system]. <b>Make sure you do not create a new topic on something that has already been discussed before</b> (known as posting a duplicate or 'dupe').
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| You can also try the IRC channel [irc://chat.freenode.net/filezilla #FileZilla] on [irc://chat.freenode.net chat.freenode.net].
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| == Be Patient and Have Good Manners ==
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| Remember that <b>support provided for the FileZilla project is made by volunteers</b>; no one is paid to answer you. So, please, do not demand an answer, ask for one. Using good manners and words like "please" and "thank you" go further than you might think.
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Revision as of 20:02, 16 May 2011
This has made my day. I wish all psotigns were this good.
