Support: Difference between revisions

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m (Reverted edits by Gilma gamez (talk) to last revision by CodeSquid)
(Uploading WordPress plug in file from my computer to Wordpress - can't connect.)
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You can also try the IRC channel [irc://chat.freenode.net/filezilla #FileZilla] on [irc://chat.freenode.net chat.freenode.net].
You can also try the IRC channel [irc://chat.freenode.net/filezilla #FileZilla] on [irc://chat.freenode.net chat.freenode.net].


== Be Patient and Have Good Manners ==
Hello,
Remember that <b>support provided for the FileZilla project is made by volunteers</b>; no one is paid to answer you. So, please, do not demand an answer, ask for one. Using good manners and words like "please" and "thank you" go further than you might think.
 
I've been trying for several days to upload a worpress plug-in file from my computer to my wordpress site via FileZilla, but am still unable to connect to the host/server.  I'm not too computer savvy and would sure value your help on this.  Here's the message I keep getting after entering the host, user, pass and port info:  (mean anything to you?) Thanks!  Jennifer
 
Status: Resolving address of ftp.lilyslist.com
Status: Connecting to 173.205.124.237:21...
Status: Connection established, waiting for welcome message...
Response: 220---------- Welcome to Pure-FTPd [TLS] ----------
Response: 220-You are user number 4 of 50 allowed.
Response: 220-Local time is now 19:32. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220-IPv6 connections are also welcome on this server.
Response: 220 You will be disconnected after 15 minutes of inactivity.
Command: USER lily
Response: 331 User lily OK. Password required
Command: PASS ************
Response: 230-User lily has group access to:  lily   
Response: 230 OK. Current restricted directory is /
Command: SYST
Response: 215 UNIX Type: L8
Command: FEAT
Response: 211-Extensions supported:
Response: EPRT
Response: IDLE
Response: MDTM
Response: SIZE
Response: REST STREAM
Response: MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
Response: MLSD
Response: ESTP
Response: PASV
Response: EPSV
Response: SPSV
Response: ESTA
Response: AUTH TLS
Response: PBSZ
Response: PROT
Response: 211 End.
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is your current location
Command: TYPE I
Response: 200 TYPE is now 8-bit binary
Command: PASV
Response: 227 Entering Passive Mode (173,205,124,237,206,39)
Command: MLSD
Error: Connection timed out
Error: Failed to retrieve directory listing

Revision as of 03:38, 13 June 2011

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You can also try the IRC channel #FileZilla on chat.freenode.net.

Hello,

I've been trying for several days to upload a worpress plug-in file from my computer to my wordpress site via FileZilla, but am still unable to connect to the host/server. I'm not too computer savvy and would sure value your help on this. Here's the message I keep getting after entering the host, user, pass and port info: (mean anything to you?) Thanks! Jennifer

Status: Resolving address of ftp.lilyslist.com Status: Connecting to 173.205.124.237:21... Status: Connection established, waiting for welcome message... Response: 220---------- Welcome to Pure-FTPd [TLS] ---------- Response: 220-You are user number 4 of 50 allowed. Response: 220-Local time is now 19:32. Server port: 21. Response: 220-This is a private system - No anonymous login Response: 220-IPv6 connections are also welcome on this server. Response: 220 You will be disconnected after 15 minutes of inactivity. Command: USER lily Response: 331 User lily OK. Password required Command: PASS ************ Response: 230-User lily has group access to: lily Response: 230 OK. Current restricted directory is / Command: SYST Response: 215 UNIX Type: L8 Command: FEAT Response: 211-Extensions supported: Response: EPRT Response: IDLE Response: MDTM Response: SIZE Response: REST STREAM Response: MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*; Response: MLSD Response: ESTP Response: PASV Response: EPSV Response: SPSV Response: ESTA Response: AUTH TLS Response: PBSZ Response: PROT Response: 211 End. Status: Connected Status: Retrieving directory listing... Command: PWD Response: 257 "/" is your current location Command: TYPE I Response: 200 TYPE is now 8-bit binary Command: PASV Response: 227 Entering Passive Mode (173,205,124,237,206,39) Command: MLSD Error: Connection timed out Error: Failed to retrieve directory listing