Support: Difference between revisions

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(Uploading WordPress plug in file from my computer to Wordpress - can't connect.)
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Tag: Rollback
 
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== Search Before Posting ==
== Search Before Posting ==
There is a good chance you're not the first person to experience the issue you are having. By [http://filezilla.sourceforge.net/forum/search.php searching the forums], you may be able to find posts about the problem you are experiencing. Also, search the existing tickets in the [http://trac.filezilla-project.org/ project's Trac system]. <b>Make sure you do not create a new topic on something that has already been discussed before</b> (known as posting a duplicate or 'dupe').
There is a good chance you're not the first person to experience the issue you are having. By [https://forum.filezilla-project.org/ searching the forums], you may be able to find posts about the problem you are experiencing. Also, search the existing tickets in the [http://trac.filezilla-project.org/ project's Trac system]. <b>Make sure you do not create a new topic on something that has already been discussed before</b> (known as posting a duplicate or 'dupe').


You can also try the IRC channel [irc://chat.freenode.net/filezilla #FileZilla] on [irc://chat.freenode.net chat.freenode.net].
You can also try the IRC channel [irc://chat.freenode.net/filezilla #FileZilla] on [irc://chat.freenode.net chat.freenode.net].


Hello,
== Be Patient and Have Good Manners ==
 
Remember that <b>support provided for the FileZilla project is made by volunteers</b>; no one is paid to answer you. So, please, do not demand an answer, ask for one. Using good manners and words like "please" and "thank you" go further than you might think.
I've been trying for several days to upload a worpress plug-in file from my computer to my wordpress site via FileZilla, but am still unable to connect to the host/server.  I'm not too computer savvy and would sure value your help on this. Here's the message I keep getting after entering the host, user, pass and port info:  (mean anything to you?) Thanks!  Jennifer
 
Status: Resolving address of ftp.lilyslist.com
Status: Connecting to 173.205.124.237:21...
Status: Connection established, waiting for welcome message...
Response: 220---------- Welcome to Pure-FTPd [TLS] ----------
Response: 220-You are user number 4 of 50 allowed.
Response: 220-Local time is now 19:32. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220-IPv6 connections are also welcome on this server.
Response: 220 You will be disconnected after 15 minutes of inactivity.
Command: USER lily
Response: 331 User lily OK. Password required
Command: PASS ************
Response: 230-User lily has group access to:  lily   
Response: 230 OK. Current restricted directory is /
Command: SYST
Response: 215 UNIX Type: L8
Command: FEAT
Response: 211-Extensions supported:
Response: EPRT
Response: IDLE
Response: MDTM
Response: SIZE
Response: REST STREAM
Response: MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
Response: MLSD
Response: ESTP
Response: PASV
Response: EPSV
Response: SPSV
Response: ESTA
Response: AUTH TLS
Response: PBSZ
Response: PROT
Response: 211 End.
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is your current location
Command: TYPE I
Response: 200 TYPE is now 8-bit binary
Command: PASV
Response: 227 Entering Passive Mode (173,205,124,237,206,39)
Command: MLSD
Error: Connection timed out
Error: Failed to retrieve directory listing

Latest revision as of 13:13, 7 March 2023

Read the FAQ

We've already answered a set of Frequently Asked Questions (FAQ). There is a General FAQ, FileZilla Client FAQ and FileZilla Server FAQ, read them first.

Read the documentation

Some documentation is available on this wiki.

Search Before Posting

There is a good chance you're not the first person to experience the issue you are having. By searching the forums, you may be able to find posts about the problem you are experiencing. Also, search the existing tickets in the project's Trac system. Make sure you do not create a new topic on something that has already been discussed before (known as posting a duplicate or 'dupe').

You can also try the IRC channel #FileZilla on chat.freenode.net.

Be Patient and Have Good Manners

Remember that support provided for the FileZilla project is made by volunteers; no one is paid to answer you. So, please, do not demand an answer, ask for one. Using good manners and words like "please" and "thank you" go further than you might think.

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