FAQ: Difference between revisions

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This is a list of frequently asked questions and corresponding answers. Please read this topic carefully before asking any questions.
This is a list of frequently asked questions and corresponding answers. Please read this topic carefully before asking any questions.


== General FAQ ==
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<ol>
 
<li><b>How much does FileZilla cost?<br />Is FileZilla free?<br />Can FileZilla be used commercially?</b><br />
FileZilla is free open-source software distributed under the terms of the [http://filezilla.sourceforge.net/GPL.html GNU General Public License] free of charge.
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Basically this means that everyone, including corporate entities, can use FileZilla, including but not limited to private, educational and commercial use.
</li>
<li><b>What do the version numbers of FileZilla mean?</b><br />
The version numbers of FileZilla (client and server) are in the following format: n.n.n[c], where n is a number and c an alphabetical character.
The first number is the major version number followed by two minor version numbers. The character at the end is optional and indicates maintenance releases, which mostly fix bugs; the "a" or "b" suffix does NOT imply the instabilities conventionally associated with an "alpha" or "beta" quality release.
 
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Example: 2.2.4 would be the original version, the first maintenance would then get 2.2.4a as version, the next 2.2.4b and so on.
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</li>
 
<li>
<b>I have a question, where can I get help?</b><br />
Most importantly, don't rush. Think before you ask. What are you trying to do? What is happening instead? What should have happened?
You might find the following two guides of interest:<br />
[http://www.catb.org/~esr/faqs/smart-questions.html How To Ask Questions The Smart Way] by Eric S. Raymond<br />
[http://www.chiark.greenend.org.uk/~sgtatham/bugs.html How to Report Bugs Effectively] by Simon Tatham<br />
Please also have a look at the [[Limitations|known limitations of FileZilla]]
</li>
 
<li>
<b>How to get in contact with with the FileZilla team?</b><br />
There are several ways to establish [http://filezilla-project.org/contact.php contact] with the developers: the easiest way might be the use of our [http://forum.filezilla-project.org forum] or, if a direct conversation is needed, IRC - #filezilla at freenode (<i>chat.freenode.net</i> or see the [http://freenode.net/irc_servers.shtml list of servers]).
</li>
 
</ol>


== FileZilla Client FAQ ==
== FileZilla Client FAQ ==

Revision as of 03:10, 7 March 2023

This is a list of frequently asked questions and corresponding answers. Please read this topic carefully before asking any questions.

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FileZilla Client FAQ

  1. I can't list the contents of any directory on the server or I can't transfer any files
    I get "Critical transfer errors"
    I can't connect to my server
    Most likely incorrect configuration of either FileZilla, your firewall, your router or a combination of it. Please read the Network Configuration guide.
  2. What are the command line options supported by FileZilla?
    See Command-line arguments (Client)
  3. Where does FileZilla store all its sites and settings?
    The location of FileZilla's settings directory depends on your operating system. On most systems, sites and settings are stored in the ~/.config/filezilla directory. The odd exception is Windows, where the settings are stored in the %APPDATA%/FileZilla directory.
  4. Why won't FileZilla start anymore?
    This could happen if for some reason your FileZilla installation or the settings get corrupted. First try to reinstall FileZilla, this won't change your settings. If that does not help, delete FileZilla's settings directory (see above). Notice that all your settings and sites are lost if you do this without taking a backup.
  5. I can't start FileZilla under Windows 95, 98, ME, NT4, 2000 or XP, it terminates with a runtime error.
    The most recent versions of FileZilla no longer support Windows 9x/ME/NT4/2000/XP. Please consider upgrading your OS to Windows Vista or higher, especially since the older Windows versions are no longer supported by Microsoft. Using older versions of FileZilla is not recommended due to known security vulnerabilities.
  6. I want to help, how can I translate the FileZilla client?
    Please see http://filezilla-project.org/translations.php for details.
  7. FileZilla does not display or transfer files containing non-English characters
    Please see the Character Set entry.

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