FAQ

This is a list of frequently asked questions and corresponding answers. Please read this topic carefully before asking any questions.

FileZilla Client FAQ

1. I can't list the contents of any directory on the server or I can't transfer any files
   I get "Critical transfer errors"
   I can't connect to my server
   Most likely incorrect configuration of either FileZilla, your firewall, your router or a combination of it. Please read the Network Configuration guide.
2. What are the command line options supported by FileZilla?
   See Command-line arguments (Client)
3. Where does FileZilla store all its sites and settings?
   The location of FileZilla's settings directory depends on your operating system. On most systems, sites and settings are stored in the ~/.config/filezilla directory. The odd exception is Windows, where the settings are stored in the %APPDATA%/FileZilla directory.
4. Why won't FileZilla start anymore?
   This could happen if for some reason your FileZilla installation or the settings get corrupted. First try to reinstall FileZilla, this won't change your settings. If that does not help, delete FileZilla's settings directory (see above). Notice that all your settings and sites are lost if you do this without taking a backup.
5. I can't start FileZilla under Windows 95, 98, ME, NT4, 2000 or XP, it terminates with a runtime error.
   The most recent versions of FileZilla no longer support Windows 9x/ME/NT4/2000/XP. Please consider upgrading your OS to Windows Vista or higher, especially since the older Windows versions are no longer supported by Microsoft. Using older versions of FileZilla is not recommended due to known security vulnerabilities.
6. I want to help, how can I translate the FileZilla client?
   Please see http://filezilla-project.org/translations.php for details.
7. FileZilla does not display or transfer files containing non-English characters
   Please see the Character Set entry.