Difference between revisions of "Support"

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== Be Patient and Have Good Manners ==
 
== Be Patient and Have Good Manners ==
 
Remember that <b>support provided for the FileZilla project is made by volunteers</b>; no one is paid to answer you. So, please, do not demand an answer, ask for one. Using good manners and words like "please" and "thank you" go further than you might think.
 
Remember that <b>support provided for the FileZilla project is made by volunteers</b>; no one is paid to answer you. So, please, do not demand an answer, ask for one. Using good manners and words like "please" and "thank you" go further than you might think.
 
Hello
 
New user here using Yahoo as my host.
 
Problem:
 
I uploaded my .index file and brought it up successfully on the net
 
BUT...then I uploaded a picture...then included it in my index file
 
and when I brought my site up again there was a small x where the pic
 
should be. BUT no picture On the remote side of the filezilla display is :
 
                              main folder icon
 
                              logs folder icon
 
                              temp folder icon
 
                              yahoo site admin folder icon
 
                              IMPxxx.jpg (the pic I uploaded)
 
                              index.html
 
If I am not putting the pic in the correct folder then I need
 
instructions as to how to select that folder
 
 
Thanks in advance
 

Revision as of 09:13, 18 February 2016

Read the FAQ

We've already answered a set of Frequently Asked Questions (FAQ). There is a General FAQ, FileZilla Client FAQ and FileZilla Server FAQ, read them first.

Read the documentation

Some documentation is available on this wiki.

Search Before Posting

There is a good chance you're not the first person to experience the issue you are having. By searching the forums, you may be able to find posts about the problem you are experiencing. Also, search the existing tickets in the project's Trac system. Make sure you do not create a new topic on something that has already been discussed before (known as posting a duplicate or 'dupe').

You can also try the IRC channel #FileZilla on chat.freenode.net.

Be Patient and Have Good Manners

Remember that support provided for the FileZilla project is made by volunteers; no one is paid to answer you. So, please, do not demand an answer, ask for one. Using good manners and words like "please" and "thank you" go further than you might think.