Difference between revisions of "Support"
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(Uploading WordPress plug in file from my computer to Wordpress - can't connect.) |
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You can also try the IRC channel [irc://chat.freenode.net/filezilla #FileZilla] on [irc://chat.freenode.net chat.freenode.net]. | You can also try the IRC channel [irc://chat.freenode.net/filezilla #FileZilla] on [irc://chat.freenode.net chat.freenode.net]. | ||
| − | + | Hello, | |
| − | + | ||
| + | I've been trying for several days to upload a worpress plug-in file from my computer to my wordpress site via FileZilla, but am still unable to connect to the host/server. I'm not too computer savvy and would sure value your help on this. Here's the message I keep getting after entering the host, user, pass and port info: (mean anything to you?) Thanks! Jennifer | ||
| + | |||
| + | Status: Resolving address of ftp.lilyslist.com | ||
| + | Status: Connecting to 173.205.124.237:21... | ||
| + | Status: Connection established, waiting for welcome message... | ||
| + | Response: 220---------- Welcome to Pure-FTPd [TLS] ---------- | ||
| + | Response: 220-You are user number 4 of 50 allowed. | ||
| + | Response: 220-Local time is now 19:32. Server port: 21. | ||
| + | Response: 220-This is a private system - No anonymous login | ||
| + | Response: 220-IPv6 connections are also welcome on this server. | ||
| + | Response: 220 You will be disconnected after 15 minutes of inactivity. | ||
| + | Command: USER lily | ||
| + | Response: 331 User lily OK. Password required | ||
| + | Command: PASS ************ | ||
| + | Response: 230-User lily has group access to: lily | ||
| + | Response: 230 OK. Current restricted directory is / | ||
| + | Command: SYST | ||
| + | Response: 215 UNIX Type: L8 | ||
| + | Command: FEAT | ||
| + | Response: 211-Extensions supported: | ||
| + | Response: EPRT | ||
| + | Response: IDLE | ||
| + | Response: MDTM | ||
| + | Response: SIZE | ||
| + | Response: REST STREAM | ||
| + | Response: MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*; | ||
| + | Response: MLSD | ||
| + | Response: ESTP | ||
| + | Response: PASV | ||
| + | Response: EPSV | ||
| + | Response: SPSV | ||
| + | Response: ESTA | ||
| + | Response: AUTH TLS | ||
| + | Response: PBSZ | ||
| + | Response: PROT | ||
| + | Response: 211 End. | ||
| + | Status: Connected | ||
| + | Status: Retrieving directory listing... | ||
| + | Command: PWD | ||
| + | Response: 257 "/" is your current location | ||
| + | Command: TYPE I | ||
| + | Response: 200 TYPE is now 8-bit binary | ||
| + | Command: PASV | ||
| + | Response: 227 Entering Passive Mode (173,205,124,237,206,39) | ||
| + | Command: MLSD | ||
| + | Error: Connection timed out | ||
| + | Error: Failed to retrieve directory listing | ||
Revision as of 04:38, 13 June 2011
Read the FAQ
We've already answered a set of Frequently Asked Questions (FAQ). There is a General FAQ, FileZilla Client FAQ and FileZilla Server FAQ, read them first.
Read the documentation
Some documentation is available on this wiki.
Search Before Posting
There is a good chance you're not the first person to experience the issue you are having. By searching the forums, you may be able to find posts about the problem you are experiencing. Also, search the existing tickets in the project's Trac system. Make sure you do not create a new topic on something that has already been discussed before (known as posting a duplicate or 'dupe').
You can also try the IRC channel #FileZilla on chat.freenode.net.
Hello,
I've been trying for several days to upload a worpress plug-in file from my computer to my wordpress site via FileZilla, but am still unable to connect to the host/server. I'm not too computer savvy and would sure value your help on this. Here's the message I keep getting after entering the host, user, pass and port info: (mean anything to you?) Thanks! Jennifer
Status: Resolving address of ftp.lilyslist.com Status: Connecting to 173.205.124.237:21... Status: Connection established, waiting for welcome message... Response: 220---------- Welcome to Pure-FTPd [TLS] ---------- Response: 220-You are user number 4 of 50 allowed. Response: 220-Local time is now 19:32. Server port: 21. Response: 220-This is a private system - No anonymous login Response: 220-IPv6 connections are also welcome on this server. Response: 220 You will be disconnected after 15 minutes of inactivity. Command: USER lily Response: 331 User lily OK. Password required Command: PASS ************ Response: 230-User lily has group access to: lily Response: 230 OK. Current restricted directory is / Command: SYST Response: 215 UNIX Type: L8 Command: FEAT Response: 211-Extensions supported: Response: EPRT Response: IDLE Response: MDTM Response: SIZE Response: REST STREAM Response: MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*; Response: MLSD Response: ESTP Response: PASV Response: EPSV Response: SPSV Response: ESTA Response: AUTH TLS Response: PBSZ Response: PROT Response: 211 End. Status: Connected Status: Retrieving directory listing... Command: PWD Response: 257 "/" is your current location Command: TYPE I Response: 200 TYPE is now 8-bit binary Command: PASV Response: 227 Entering Passive Mode (173,205,124,237,206,39) Command: MLSD Error: Connection timed out Error: Failed to retrieve directory listing
