Difference between revisions of "Support"

From FileZilla Wiki
Jump to navigationJump to search
(Uploading WordPress plug in file from my computer to Wordpress - can't connect.)
Line 6: Line 6:
 
== Read the documentation ==
 
== Read the documentation ==
 
Some [[documentation]] is available on this wiki.
 
Some [[documentation]] is available on this wiki.
 
== Search Before Posting ==
 
There is a good chance you're not the first person to experience the issue you are having. By [http://filezilla.sourceforge.net/forum/search.php searching the forums], you may be able to find posts about the problem you are experiencing. Also, search the existing tickets in the [http://trac.filezilla-project.org/ project's Trac system]. <b>Make sure you do not create a new topic on something that has already been discussed before</b> (known as posting a duplicate or 'dupe').
 
 
You can also try the IRC channel [irc://chat.freenode.net/filezilla #FileZilla] on [irc://chat.freenode.net chat.freenode.net].
 
 
Hello,
 
 
I've been trying for several days to upload a worpress plug-in file from my computer to my wordpress site via FileZilla, but am still unable to connect to the host/server.  I'm not too computer savvy and would sure value your help on this.  Here's the message I keep getting after entering the host, user, pass and port info:  (mean anything to you?) Thanks!  Jennifer
 
 
Status: Resolving address of ftp.lilyslist.com
 
Status: Connecting to 173.205.124.237:21...
 
Status: Connection established, waiting for welcome message...
 
Response: 220---------- Welcome to Pure-FTPd [TLS] ----------
 
Response: 220-You are user number 4 of 50 allowed.
 
Response: 220-Local time is now 19:32. Server port: 21.
 
Response: 220-This is a private system - No anonymous login
 
Response: 220-IPv6 connections are also welcome on this server.
 
Response: 220 You will be disconnected after 15 minutes of inactivity.
 
Command: USER lily
 
Response: 331 User lily OK. Password required
 
Command: PASS ************
 
Response: 230-User lily has group access to:  lily   
 
Response: 230 OK. Current restricted directory is /
 
Command: SYST
 
Response: 215 UNIX Type: L8
 
Command: FEAT
 
Response: 211-Extensions supported:
 
Response: EPRT
 
Response: IDLE
 
Response: MDTM
 
Response: SIZE
 
Response: REST STREAM
 
Response: MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
 
Response: MLSD
 
Response: ESTP
 
Response: PASV
 
Response: EPSV
 
Response: SPSV
 
Response: ESTA
 
Response: AUTH TLS
 
Response: PBSZ
 
Response: PROT
 
Response: 211 End.
 
Status: Connected
 
Status: Retrieving directory listing...
 
Command: PWD
 
Response: 257 "/" is your current location
 
Command: TYPE I
 
Response: 200 TYPE is now 8-bit binary
 
Command: PASV
 
Response: 227 Entering Passive Mode (173,205,124,237,206,39)
 
Command: MLSD
 
Error: Connection timed out
 
Error: Failed to retrieve directory listing
 

Revision as of 04:39, 13 June 2011

Read the FAQ

We've already answered a set of Frequently Asked Questions (FAQ). There is a General FAQ, FileZilla Client FAQ and FileZilla Server FAQ, read them first.

Read the documentation

Some documentation is available on this wiki.