Editing Talk:Support

Re; Below problem.  I am a novice and do not understand.  Does Filezilla have any "real" host that I can communicate with to get assistance?
Thanks
Help please!
I just opened Filezilla and let it upgrade but now am unable to connect.  It asked for my host.  What is that?  Is it my IP address?  If so, I did and I still cannot get it to log on.
Thanks

Hi guys,
Just after upgrading to the recent version, my FTP is unable to connect... here is what I get:
tus:	Resolving address of uweave.ca
Status:	Connecting to 69.175.118.170:21...
Status:	Connection established, waiting for welcome message...
Response:	220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response:	220-You are user number 9 of 50 allowed.
Response:	220-Local time is now 07:34. Server port: 21.
Response:	220-IPv6 connections are also welcome on this server.
Response:	220 You will be disconnected after 15 minutes of inactivity.
Command:	USER ara@ueave.ca
Response:	331 User ara@ueave.ca OK. Password required
Command:	PASS ***********
Response:	530 Login authentication failed
Error:	Critical error
Error:	Could not connect to server
Status:	Resolving address of uweave.ca
Status:	Connecting to 69.175.118.170:21...
Status:	Connection established, waiting for welcome message...
Response:	220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response:	220-You are user number 9 of 50 allowed.
Response:	220-Local time is now 07:34. Server port: 21.
Response:	220-IPv6 connections are also welcome on this server.
Response:	220 You will be disconnected after 15 minutes of inactivity.
Command:	USER ara@uweave.ca
Response:	331 User ara@uweave.ca OK. Password required
Command:	PASS ***********
Response:	530 Login authentication failed
Error:	Critical error
Error:	Could not connect to server
Status:	Resolving address of uweave.ca
Status:	Connecting to 69.175.118.170:21...
Status:	Connection established, waiting for welcome message...
Response:	220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response:	220-You are user number 9 of 50 allowed.
Response:	220-Local time is now 07:34. Server port: 21.
Response:	220-IPv6 connections are also welcome on this server.
Response:	220 You will be disconnected after 15 minutes of inactivity.
Command:	USER ara@uweave.ca
Response:	331 User ara@uweave.ca OK. Password required
Command:	PASS ************
Response:	230-User ara@uweave.ca has group access to:  uweavec1  
Response:	230 OK. Current restricted directory is /
Command:	SYST
Response:	215 UNIX Type: L8
Command:	FEAT
Response:	211-Extensions supported:
Response:	 EPRT
Response:	 IDLE
Response:	 MDTM
Response:	 SIZE
Response:	 REST STREAM
Response:	 MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
Response:	 MLSD
Response:	 AUTH TLS
Response:	 PBSZ
Response:	 PROT
Response:	 ESTA
Response:	 PASV
Response:	 EPSV
Response:	 SPSV
Response:	 ESTP
Response:	211 End.
Status:	Connected
Status:	Retrieving directory listing...
Command:	PWD
Response:	257 "/" is your current location
Command:	TYPE I
Response:	200 TYPE is now 8-bit binary
Command:	PASV
Response:	227 Entering Passive Mode (69,175,118,170,131,82)
Command:	MLSD
Error:	Connection timed out
Error:	Failed to retrieve directory listing

My friend is able to connect with his account but not me...

----


i have folders of my old site and wish to delete them from my ntlworld web site http://homepage.ntlworld.com/david.horton10 just leaving the prison book as this was being used as a test site. now up on a real site. as site space is limited on ntlworld. need to delete. tried drag and drop /and right click/delete. the tree is gone through but nothing appears to be deleted.    email:david.horton@ntlworld.com am i missing something?

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I have experienced a similar result when trying to delete file from the remote. I am using MacOS-X 10.5 and a godaddy ftp folder. I can upload files to the remote but I cannot delete them when I am done with them. I have searched all over the FZ site and cannot find any help.
OneButton FTP has a big delete button at the top of the screen. But I would rather use FZ if I could.
jenkinsle@gmail.com

----

Was just wondering when an FTP connection is made to one of our clients sites at [http://hostinghabitat.com Hosting Habitat] if FileZilla is disconnected prematurely mid transfer the permissions of the files change and the client is then unable to delete them later using standard methods why is this? Please let me know if you need a test environment to replicate this bug. We would like to know if it's a problem on our side or with the client software itself? Any help would be appreciated. Thank You.

----

:A wiki is a place to provide solutions, '''NOT''' to ask questions. --[[User:CodeSquid|CodeSquid]]


----

    -----  Then, where '''IS''' the place to ask questions????? It seems that '''YOU''' 
           violated '''YOUR''' own rule and '''DIDN'T''' provide an answer....
           ----- I'm only looking to find why FileZilla '''DOESN'T''' have a way to change the colons
                 in UNIX Filenames to underscores during transfer?????? It seems that a filter would be
                 the logical place to do this -- Microsoft's Services For UNIX does this - '''NO PROBLEM'''
                 ----- It's '''NOT''' like this is a new issue....

== create account ==

Bafflingly, I filled in the fields, did the maths puzzle, clicked and it told me there was no authorisation code.  I tried the same thing three times but it was hopeless.  Surely, as software programmers you can get the signup to the forum working correctly???????

Anyway, onto the reason for coming on here.

I love this product and have recommended it to others.  However.  You have made a change recently which is incomprehensible to me.   One used to be able to upload, select 'overwrite' and click 'Always use this action' - and that was that.

Now, everytime I load up the program, I have to click the 'always use this action' box.   Why?   It would slightly less frustrating if I only had to do it once a day - but every time...??   Beyond irritating.

FEATURE REQUEST

In similar vein, but at least it's not a feature that has gone backwards, is this:

LOG IN
file
site manager
select website
connect

Local site files appear as last displayed 
Remote files appear at root
- then you have to (EACH TIME!!!)  select wwwroot.

Why??  Don't get this.   Surely 99.9 users want www.root to display immediately.  How many people click immediately on db or logs?   Surely for thos tiny proportion of users they can be made to go to the trouble of clicking on db or logs and the overwhelming rest of us can enjoy the default log in to take us straight to WITHIN the www.roots directory.

Makes sense?  Hope so!

Thanks a lot.

Clare London

PS
(tried to sign up, as I said, but 10 mins trying one thing fruitlessly is enough for this lass.   email me if you want at computer@clarelondon.com.  Cheers.)

:> Now, everytime I load up the program, I have to click the 'always use this action' box. Why?

:Because this setting is session-based. You can use Settings -> Transfers -> File exists action to set it permanently.

:> Local site files appear as last displayed 
:> Remote files appear at root
:> - then you have to (EACH TIME!!!)  select wwwroot. [...]

:You cannot expect all servers to have the same directory layout. To select a default remote directory, have a look at the "Advanced" tab in the site manager.

:Regarding the account creation problems, maybe someone else can help.

== How to save list of failed transfers ==

I transferred some 8,000 files from my web site to my computer.

135 failed transfer.

I have a list of those but cannot save the list.

How would I do this?

Ernest

== File size limited ==

Hello,

I try to transfer a file form my digital recorder size 38.514.875.904
the transfer stops with 4.294.901.760

How can I transfer the whole source file ?

Kind regards
Han

trying to see if there any way to set private and non-private users...I know there is but im new and dont have a lot of time to search

== Help ==

I have just installed this filezilla on my mac os x leopard. And for some reason it won't connect. 
I am new to this so, I don't know much about it. But this is what it says: 

Status:	Resolving address of mabs.org
Status:	Connecting to 64.95.64.197:21...
Error:	Connection timed out
Error:	Could not connect to server
Status:	Waiting to retry...
Status:	Resolving address of mabs.org
Status:	Connecting to 64.95.64.197:21...
Error:	Connection timed out
Error:	Could not connect to server

and then it won't do it.

What do I do?










Help:

Hi There, I'm trying to "Install or run the filezilla & it is not passing the test. I basically is saying that "it's timed out & connection failed"
So I went to my control panel to put the filezilla as an exception on the firewall, however it still is not running properly. I also realized or found that
as I was broweing to find the "filezilla.server.exe" ??? I don't have that installed or I just could not find it. I have a Windows...

If you could Please help me understand a little more on how I can get this to run properly. I also am very very New to all of this so if anyone could Help me with I guess everything I would greatly appreciate it.

Thank you very much for your time...

Jacqueline
You can reach me at
tristian2010mom@aim.com

P.S. Thank You again

== changing password ==

Hello I am in need of help. Does anyone know how to delete a use and then create one or change existing password for user? I transcribe statements and the files are sent through filezilla.  My computer crashed and I lost everything.  I downloaded filezilla and have it on my system just fine.  The problem is that I have a username and password.  I am connected to the server with a host address. My boss who downloads the files for me to type does not know filezilla at all.  Her husband did all the program stuff and he passed away not too long ago.  I am trying to connect to filezilla and it tells me that I need password.  I know the password that I have was corrupt a while back and he changed it.  My boss does not know the new one.  She only has a list with all the old ones on it.
Thank you much Kathy

== 530 SSL Required ==

I'm getting a 530 SSL required error...how can I resolve this problem?

 <span onmouseover="_tipon(this)" onmouseout="_tipoff()"><span class="google-src-text" style="direction: ltr; text-align: left">== 530 SSL Required == I'm reseneding so that I get an email.</span> == 530 SSL requis == Je suis reseneding de telle sorte que je reçois un mail.</span> <span onmouseover="_tipon(this)" onmouseout="_tipoff()"><span class="google-src-text" style="direction: ltr; text-align: left">But still need to know who to fix this error...I could not find anything...</span> Mais reste à savoir qui de corriger cette erreur ... je ne pouvais pas trouver quelque chose ...</span> <span onmouseover="_tipon(this)" onmouseout="_tipoff()"><span class="google-src-text" style="direction: ltr; text-align: left">Server is sending a 530 SSL Required error to the users.</span> Server envoie un 530 d'erreur SSL requis pour les utilisateurs.</span> <span onmouseover="_tipon(this)" onmouseout="_tipoff()"><span class="google-src-text" style="direction: ltr; text-align: left">''' For those of you with 530 ssl required....</span> '' 'Pour ceux d'entre vous avec 530 SSL requis ....</span> <span onmouseover="_tipon(this)" onmouseout="_tipoff()"><span class="google-src-text" style="direction: ltr; text-align: left">go to the server and under USERS you will see force ssl for user login.''' ''' un-tick that and try again worked for me......-Deaths Asylum-'''</span> allez sur le serveur et sous UTILISATEURS vous verrez la force ssl pour la connexion utilisateur.'' '''' non-tique qui et essayez de nouveau travaillé pour moi ...... des décès en matière d'asile'' '</span>

== Need to make FileZilla run as a service on a machine. Thanks for your help in advance. ==

== Filezilla server running in a windows7 64 bit can't sent correct file size unless explorer windows is refreshed ==

Dear all,
I am currently facing the following problem :
I have a windows 7 os 64 bit PC, running filezilla server 9.40. I have a process that uploads file onto that ftp server.
In order to know the percentage of tranfered file, this process regulary sends a SIZE request o the FTP server.
Unfortunately, the size do not grow during transfer, althoug the file is really transfered.
If, under windows explorer; I open the foleder where the file is being dropped, and press F5 (refresh), then the answer to the SIZE command is refreshed ; all the other SIZE then receive this new refreshed size.
It would be needed to always refresh the folder (windows explorer, F5) to get the correct file size.

I thank you to let me know if you laready have this feedback ; how to fix this.

Thanks for your help

== Cannot upload file to get my website working ==


Hi,

I cannot upload files to get my website working I've clicked on upload files  via 000webhost, I signed up to Filezilla but still cannot go any further, please advise.

== Host ==

What do I type in in the "Host" box on the top left of FileZilla ? It's no clear in the instructions. Also what do I put in "Port"? Thanks for the help.

I can send an ftp link so others can download from my website. How do I have them upload to my site without them installing Filezilla? is there a way to email a link that they can upload to securely? Thanks.

== Password Change ==

How do I change my password for server

Hi, we need configurate in LINUX for the client FTPS, the public key (our supplier give us this public key) and we not found how and where import the public key in LINUX.

Please if you have a step by step, I appreciate that you share with us..

JR

== configurate filezilla client with FTPS ==


Hi we need configurate filezilla client with FTPS for connect a our bank JPMORGAN
The bank give us:
1.- A public key
2.- only the name of user, but not the password,

Then say that we use the filezilla to connect 

But we don´t know how configurate the public key in the filezilla

Thank a lot for your help

== how Increase ICON Size in menu for more Clear ===

== no remote site listed ==

on connecting to host the Remote Site box shows '/' rather than the expected '/public_htlm/rallybuild'
What am I doing wrong?
Kerry

== What remote directory names should I use... ==

I used to use names like 'home' and 'homepage' awhile back but forgot some of the details.
I have FileZilla running with 2 connections---an 'admin' and a 'user1'.
I don't remember whether it was 'www.hopmepage.com or somethong close.
Would greatly appreciate any help you can give me.
Bill

== Fail to Update ==

I am attempting to update a page. I created the new html, but when I drag it over to the public_html link, it doesn't update. I see it is added on the right side of the screen, but when I go online, I don't see the updated site. Could you please help?

== Editing ==

Just downloaded gilezilla. How do I connect an HTML editor?

== I cannot connect to winhost by using a site that  was connecting to the server.  ==

the error description says 
Connection attempt failed with "EAI_NONAME - Neither nodename nor servname provided, or not known".
the info used in the connecting site were
user name:rafpacpa

== Accessibilty Documentation For FileZilla Client ==

I am looking for accessibility documentation on the FileZilla Client.
Specifically a VPAT or WCAG 2.0. Any assistance is greatly appreciated, thank you everyone!

== Authenticating each time I try to open a file on Unix server ==

Each time I try to open a file, Filezilla asks me to authenticate every single time, even if it's seconds between opening files.

Is there a way to change the amount of time between authentications or disable it completely, except for cases where the connection to the server may have timed out or I was disconnected?