Difference between revisions of "Talk:Support"

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Hi guys,
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1307
Just after upgrading to the recent version, my FTP is unable to connect... here is what I get:
 
tus: Resolving address of uweave.ca
 
Status: Connecting to 69.175.118.170:21...
 
Status: Connection established, waiting for welcome message...
 
Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
 
Response: 220-You are user number 9 of 50 allowed.
 
Response: 220-Local time is now 07:34. Server port: 21.
 
Response: 220-IPv6 connections are also welcome on this server.
 
Response: 220 You will be disconnected after 15 minutes of inactivity.
 
Command: USER ara@ueave.ca
 
Response: 331 User ara@ueave.ca OK. Password required
 
Command: PASS ***********
 
Response: 530 Login authentication failed
 
Error: Critical error
 
Error: Could not connect to server
 
Status: Resolving address of uweave.ca
 
Status: Connecting to 69.175.118.170:21...
 
Status: Connection established, waiting for welcome message...
 
Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
 
Response: 220-You are user number 9 of 50 allowed.
 
Response: 220-Local time is now 07:34. Server port: 21.
 
Response: 220-IPv6 connections are also welcome on this server.
 
Response: 220 You will be disconnected after 15 minutes of inactivity.
 
Command: USER ara@uweave.ca
 
Response: 331 User ara@uweave.ca OK. Password required
 
Command: PASS ***********
 
Response: 530 Login authentication failed
 
Error: Critical error
 
Error: Could not connect to server
 
Status: Resolving address of uweave.ca
 
Status: Connecting to 69.175.118.170:21...
 
Status: Connection established, waiting for welcome message...
 
Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
 
Response: 220-You are user number 9 of 50 allowed.
 
Response: 220-Local time is now 07:34. Server port: 21.
 
Response: 220-IPv6 connections are also welcome on this server.
 
Response: 220 You will be disconnected after 15 minutes of inactivity.
 
Command: USER ara@uweave.ca
 
Response: 331 User ara@uweave.ca OK. Password required
 
Command: PASS ************
 
Response: 230-User ara@uweave.ca has group access to:  uweavec1 
 
Response: 230 OK. Current restricted directory is /
 
Command: SYST
 
Response: 215 UNIX Type: L8
 
Command: FEAT
 
Response: 211-Extensions supported:
 
Response: EPRT
 
Response: IDLE
 
Response: MDTM
 
Response: SIZE
 
Response: REST STREAM
 
Response: MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
 
Response: MLSD
 
Response: AUTH TLS
 
Response: PBSZ
 
Response: PROT
 
Response: ESTA
 
Response: PASV
 
Response: EPSV
 
Response: SPSV
 
Response: ESTP
 
Response: 211 End.
 
Status: Connected
 
Status: Retrieving directory listing...
 
Command: PWD
 
Response: 257 "/" is your current location
 
Command: TYPE I
 
Response: 200 TYPE is now 8-bit binary
 
Command: PASV
 
Response: 227 Entering Passive Mode (69,175,118,170,131,82)
 
Command: MLSD
 
Error: Connection timed out
 
Error: Failed to retrieve directory listing
 
 
 
My friend is able to connect with his account but not me...
 
 
 
----
 
 
 
 
 
i have folders of my old site and wish to delete them from my ntlworld web site http://homepage.ntlworld.com/david.horton10 just leaving the prison book as this was being used as a test site. now up on a real site. as site space is limited on ntlworld. need to delete. tried drag and drop /and right click/delete. the tree is gone through but nothing appears to be deleted.    email:david.horton@ntlworld.com am i missing something?
 
 
 
----
 
I have experienced a similar result when trying to delete file from the remote. I am using MacOS-X 10.5 and a godaddy ftp folder. I can upload files to the remote but I cannot delete them when I am done with them. I have searched all over the FZ site and cannot find any help.
 
OneButton FTP has a big delete button at the top of the screen. But I would rather use FZ if I could.
 
jenkinsle@gmail.com
 
 
 
----
 
 
 
Was just wondering when an FTP connection is made to one of our clients sites at [http://hostinghabitat.com Hosting Habitat] if FileZilla is disconnected prematurely mid transfer the permissions of the files change and the client is then unable to delete them later using standard methods why is this? Please let me know if you need a test environment to replicate this bug. We would like to know if it's a problem on our side or with the client software itself? Any help would be appreciated. Thank You.
 
 
 
----
 
 
 
:A wiki is a place to provide solutions, '''NOT''' to ask questions. --[[User:CodeSquid|CodeSquid]]
 
 
 
 
 
----
 
 
 
    -----  Then, where '''IS''' the place to ask questions????? It seems that '''YOU'''
 
          violated '''YOUR''' own rule and '''DIDN'T''' provide an answer....
 
          ----- I'm only looking to find why FileZilla '''DOESN'T''' have a way to change the colons
 
                in UNIX Filenames to underscores during transfer?????? It seems that a filter would be
 
                the logical place to do this -- Microsoft's Services For UNIX does this - '''NO PROBLEM'''
 
                ----- It's '''NOT''' like this is a new issue....
 
 
 
== create account ==
 
 
 
Bafflingly, I filled in the fields, did the maths puzzle, clicked and it told me there was no authorisation code.  I tried the same thing three times but it was hopeless.  Surely, as software programmers you can get the signup to the forum working correctly???????
 
 
 
Anyway, onto the reason for coming on here.
 
 
 
I love this product and have recommended it to others.  However.  You have made a change recently which is incomprehensible to me.  One used to be able to upload, select 'overwrite' and click 'Always use this action' - and that was that.
 
 
 
Now, everytime I load up the program, I have to click the 'always use this action' box.  Why?  It would slightly less frustrating if I only had to do it once a day - but every time...??  Beyond irritating.
 
 
 
FEATURE REQUEST
 
 
 
In similar vein, but at least it's not a feature that has gone backwards, is this:
 
 
 
LOG IN
 
file
 
site manager
 
select website
 
connect
 
 
 
Local site files appear as last displayed
 
Remote files appear at root
 
- then you have to (EACH TIME!!!)  select wwwroot.
 
 
 
Why??  Don't get this.  Surely 99.9 users want www.root to display immediately.  How many people click immediately on db or logs?  Surely for thos tiny proportion of users they can be made to go to the trouble of clicking on db or logs and the overwhelming rest of us can enjoy the default log in to take us straight to WITHIN the www.roots directory.
 
 
 
Makes sense?  Hope so!
 
 
 
Thanks a lot.
 
 
 
Clare London
 
 
 
PS
 
(tried to sign up, as I said, but 10 mins trying one thing fruitlessly is enough for this lass.  email me if you want at computer@clarelondon.com.  Cheers.)
 
 
 
:> Now, everytime I load up the program, I have to click the 'always use this action' box. Why?
 
 
 
:Because this setting is session-based. You can use Settings -> Transfers -> File exists action to set it permanently.
 
 
 
:> Local site files appear as last displayed
 
:> Remote files appear at root
 
:> - then you have to (EACH TIME!!!)  select wwwroot. [...]
 
 
 
:You cannot expect all servers to have the same directory layout. To select a default remote directory, have a look at the "Advanced" tab in the site manager.
 
 
 
:Regarding the account creation problems, maybe someone else can help.
 
 
 
== How to save list of failed transfers ==
 
 
 
I transferred some 8,000 files from my web site to my computer.
 
 
 
135 failed transfer.
 
 
 
I have a list of those but cannot save the list.
 
 
 
How would I do this?
 
 
 
Ernest
 
 
 
== File size limited ==
 
 
 
Hello,
 
 
 
I try to transfer a file form my digital recorder size 38.514.875.904
 
the transfer stops with 4.294.901.760
 
 
 
How can I transfer the whole source file ?
 
 
 
Kind regards
 
Han
 
 
 
trying to see if there any way to set private and non-private users...I know there is but im new and dont have a lot of time to search
 
 
 
== Help ==
 
 
 
I have just installed this filezilla on my mac os x leopard. And for some reason it won't connect.
 
I am new to this so, I don't know much about it. But this is what it says:
 
 
 
Status: Resolving address of mabs.org
 
Status: Connecting to 64.95.64.197:21...
 
Error: Connection timed out
 
Error: Could not connect to server
 
Status: Waiting to retry...
 
Status: Resolving address of mabs.org
 
Status: Connecting to 64.95.64.197:21...
 
Error: Connection timed out
 
Error: Could not connect to server
 
 
 
and then it won't do it.
 
 
 
What do I do?
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Help:
 
 
 
Hi There, I'm trying to "Install or run the filezilla & it is not passing the test. I basically is saying that "it's timed out & connection failed"
 
So I went to my control panel to put the filezilla as an exception on the firewall, however it still is not running properly. I also realized or found that
 
as I was broweing to find the "filezilla.server.exe" ??? I don't have that installed or I just could not find it. I have a Windows...
 
 
 
If you could Please help me understand a little more on how I can get this to run properly. I also am very very New to all of this so if anyone could Help me with I guess everything I would greatly appreciate it.
 
 
 
Thank you very much for your time...
 
 
 
Jacqueline
 
You can reach me at
 
tristian2010mom@aim.com
 
 
 
P.S. Thank You again
 
 
 
== changing password ==
 
 
 
Hello I am in need of help. Does anyone know how to delete a use and then create one or change existing password for user? I transcribe statements and the files are sent through filezilla.  My computer crashed and I lost everything.  I downloaded filezilla and have it on my system just fine.  The problem is that I have a username and password.  I am connected to the server with a host address. My boss who downloads the files for me to type does not know filezilla at all.  Her husband did all the program stuff and he passed away not too long ago.  I am trying to connect to filezilla and it tells me that I need password.  I know the password that I have was corrupt a while back and he changed it.  My boss does not know the new one.  She only has a list with all the old ones on it.
 
Thank you much Kathy
 
 
 
== 530 SSL Required ==
 
 
 
I'm getting a 530 SSL required error...how can I resolve this problem?
 
 
 
== 530 SSL Required ==
 
 
 
I'm reseneding so that I get an email.  But still need to know who to fix this error...I could not find anything...
 
 
 
Server is sending a 530 SSL Required error to the users.
 
 
 
'''
 
For those of you with 530 ssl required.... go to the server and under USERS you will see force ssl for user login.'''
 
'''
 
un-tick that and try again worked for me......-Deaths Asylum-'''
 
 
 
== Need to make FileZilla run as a service on a machine. Thanks for your help in advance. ==
 
 
 
== Filezilla server running in a windows7 64 bit can't sent correct file size unless explorer windows is refreshed ==
 
 
 
Dear all,
 
I am currently facing the following problem :
 
I have a windows 7 os 64 bit PC, running filezilla server 9.40. I have a process that uploads file onto that ftp server.
 
In order to know the percentage of tranfered file, this process regulary sends a SIZE request o the FTP server.
 
Unfortunately, the size do not grow during transfer, althoug the file is really transfered.
 
If, under windows explorer; I open the foleder where the file is being dropped, and press F5 (refresh), then the answer to the SIZE command is refreshed ; all the other SIZE then receive this new refreshed size.
 
It would be needed to always refresh the folder (windows explorer, F5) to get the correct file size.
 
 
 
I thank you to let me know if you laready have this feedback ; how to fix this.
 
 
 
Thanks for your help
 
 
 
== Cannot upload file to get my website working ==
 
 
 
 
 
Hi,
 
 
 
I cannot upload files to get my website working I've clicked on upload files  via 000webhost, I signed up to Filezilla but still cannot go any further, please advise.
 
 
 
== Host ==
 
 
 
What do I type in in the "Host" box on the top left of FileZilla ? It's no clear in the instructions. Also what do I put in "Port"? Thanks for the help.
 
 
 
I can send an ftp link so others can download from my website. How do I have them upload to my site without them installing Filezilla? is there a way to email a link that they can upload to securely? Thanks.
 
 
 
== Password Change ==
 
 
 
How do I change my password for server
 

Revision as of 13:06, 13 July 2012

1307